Qatar Airways have an incredibly exciting opportunity to join our dynamic team at the Oryx Garden Hotel as a Front Desk Agent.

The newly opening Oryx Garden Hotel will be located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group.

RESPONSIBILITIES:

• You are responsible in providing professional and customer-focused services to our guests at Oryx Airport Hotel. 

• You will ensure that the guests will have a memorable experience by attending to their needs with utmost professionalism and care. 

• You will serve as the first point of contact of our guests and will handle their requests and complaints, registration and reservations. 

• You will provide them information about their hotel rooms, room rates and facilities of the hotel. 

• You will ensure that all check-out guests payment is balanced at the end of the shift. 

• You will provide prompt, courteous and efficient services to all guest, in order to achieve a high level of customer satisfaction through personalized service from arrival until departure. 

• You will personally greet and escort guests to their rooms to make them feel expected and welcomed. 

QUALIFICATIONS:

• High School Qualification

• Fluency in both written and spoken English, good interpersonal skills and proficient in computer application.

• Exposure to multi-cultural environment with high level of attention to details.

• Up to 2 years of job-related experience.

• Pleasing personality and willing to work on shifts.

• Knowledge of Opera systems is a definite advantage.

APPLICATION LINK:

https://careers.qatarairways.com/global/en/apply?jobSeqNo=QAAIGLOBAL192575EXTERNALENGLOBAL

N/B:

1. Ensure your CV is well-drafted and meets specifications written above.

2. Deadline for application is 24th June 2024.

FOR ASSISTANCE WITH DRAFTING CV AND JOB APPLICATION PROCESS, WHATSAPP +254799117064