KEY ACCOUNTABILITIES INCLUDE:

• You will be trained to respond effectively to any emergency situation, ensuring that safety protocols are followed, and passengers receive proper guidance.

• Before each flight, you will meticulously prepare the cabin by checking safety and service equipment, supplies and systems. You will ensure that everything is in place to provide a safe and pleasant environment for guests.

• You will assist guests with a range of services, including meal and beverage distribution, providing information about the flight, and attending to any special requests.

• In situations where conflicts or challenges arise, you handle them diplomatically and professionally, ensuring that guest safety and comfort are maintained at all times.

• You will work closely with fellow cabin crew members, the flight crew, and ground staff to ensure a seamless and efficient operation. Your teamwork contributes to the overall success of each flight.

• You will follow all Riyadh Air company policies, safety procedures, and aviation regulations to ensure the highest level of safety and operational standards.

PROFESSIONAL EXPERIENCE REQUIRED:

• A minimum of one year’s experience in an aviation, retail, hospitality or a customer service role. 

• A positive can-do attitude, accompanied by a natural ability to provide an outstanding level of customer service. 

REQUIRED ACADEMIC QUALIFICATIONS:

• Minimum High School Graduate (Grade 12).

REQUIRED SKILLS:

• Excellent communication and interpersonal skills.

• Ability to remain calm under pressure and handle emergency situations effectively.

• Customer-focused mindset with a strong commitment to delivering an exceptional guest experience.

• Physical fitness and the ability to stand, walk, and perform tasks in a confined space.

• Flexibility in working irregular hours, including weekends and public holidays.

• Culturally aware and reflect the Riyadh Air personality.

REQUIRED LICENSES:

• Existing or previous Cabin Crew license preferable.

REQUIRED LANGUAGES:

• Proficient in the English Language, Arabic preferable.

• Other languages would be advantageous.

KEY COMPETENCIES REQUIRED:

• Communicates Effectively – developing and delivering multi-mode communication that conveys a clear understanding of the unique needs of different cultures.

• Teamwork & Collaboration – building partnerships and working collaboratively with others as a team to ensure we meet shared objectives.

• Customer Focus – building customer relationships and delivering customer centric solutions.

• Health & Safety – applying a combination of training, skills, experience and knowledge to perform all tasks safely.

• Flexible & Adaptable – operate effectively, even when outcomes are not guaranteed, or the way forward is not clear.

APPLICATION LINK:  https://riyadhair.tal.net/vx/lang-en-GB/mobile-0/appcentre-1/brand-4/xf-3f7af36ef249/candidate/register

N/B:

1. ENSURE YOUR CV IS WELL- FORMATTED AND MATCHES JOB DESCRIPTION AND SKILLS INDICATED.

2. DEADLINE FOR APPLICATION IS 30TH SEPTEMBER 2023.

3. Riyadh Air does not require the sharing of personal banking details or fees when applying to jobs; please beware of fraudulent websites and links that claim otherwise.